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Shipping Policy

Thank you for shopping with Spice Orbs! We’re committed to getting your order to you quickly and safely. Please review the details below to understand how our shipping process works.

Order Processing

Processing Time:
Orders are processed within 2–3 business days after payment is received. During high-volume periods, processing times may extend slightly, but we always work to ship your order as soon as possible.

Shipping Methods & Delivery Times

Once shipped, delivery times will vary depending on your location and chosen shipping method:

• Economy Shipping: 5–8 business days

• Standard Shipping: 3–5 business days

• Expedited Shipping (when available): 1–3 business days

You’ll receive a shipping confirmation email with a tracking number once your order has been dispatched so you can follow your package’s journey.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight. Free shipping promotions, when available, will be applied automatically.

Delays & Exceptions

• Orders placed during holidays, sales events, or peak seasons may experience minor delays.

• We are not responsible for delays caused by carriers, weather, or other circumstances outside our control.

• Please double-check your shipping address at checkout — we are not responsible for packages sent to incorrect addresses provided by the customer.

Order Changes or Cancellations

If you need to modify or cancel your order, please contact support@spiceorbs.com immediately.
We can only make changes or cancellations before your order has shipped.

Lost or Damaged Packages

If your order arrives damaged or goes missing in transit, please contact us right away with your order number and photos (if applicable). We’ll work with you and the carrier to make it right.

Refunds & Returns

Please refer to our Returns & Refunds Policy for details about returns, exchanges, or refunds.

Questions?

If you have any questions about your order or shipping, reach out anytime at support@spiceorbs.com.
We appreciate your support and can’t wait for you to experience the magic of Spice Orbs!